Introduction
At Richard Therapist, I am committed to protecting your privacy and ensuring your experience with online therapy in Wilmington is safe, clear, and respectful. This Privacy Policy explains how your personal information is collected, used, stored, and safeguarded when you use this website, schedule Wilmington counseling services, or participate in mental health counseling Wilmington.
Collection of Information
When you use Richard Therapist, certain information is collected to provide and improve online therapy in Wilmington and related services. The types of information collected include:
A. Personal Information
I collect details that personally identify you, such as:
- Your name and contact information
- Email address and phone number
- Details you provide when scheduling appointments or completing intake forms
- This information is collected when you:
- Schedule Wilmington counseling services
- Contact me for support or inquiries
- Participate in assessments or wellness programs
B. Usage and Technical Information
To operate this website and improve performance, I automatically collect technical data, such as:
- IP address
- Browser type and device details
- Operating system
- Access times and referring pages
- Logs of activity when you book appointments or use secure messaging
C. Payment and Transaction Data
When you pay for sessions or services, payment-related information is collected, which may include:
- Transaction history
- Payment method details
- Payments are processed securely through third-party providers; your full payment card information is not stored by Richard Therapist.
D. Cookies and Tracking Technologies
- This website uses cookies and similar tools to:
- Enable essential functions (like scheduling)
- Analyze site usage and improve performance
- Remember your preferences (e.g., language settings)
You can manage cookie settings through your browser at any time.
Use of Information
The information collected through richardtherapist.com is used for several purposes, including:
- To schedule and manage your appointments
- Supporting online therapy in Wilmington and organizing your care efficiently.
- To process payments and deliver services you request
- Handling transactions securely for Wilmington counseling services and related support.
- To communicate with you
- Sharing appointment reminders, updates about your sessions, or important information about your care (never marketing without your consent).
- To improve the website and services
- Analyzing how the site is used to make mental health counseling Wilmington easier to access and more effective.
- To respond to your inquiries and provide support
- Answering questions, resolving issues, and ensuring your experience is positive.
- To comply with laws and maintain security
- Meeting legal obligations, protecting your information, and preventing unauthorized or harmful activity.
Sharing and Disclosure of Information
At Richard Therapist, your privacy is respected. Your personal information is never sold or rented to third parties. Information may be shared only in these circumstances:
- Service Providers
Trusted third parties may help operate this website and manage services (for example, secure payment processors or scheduling tools). These partners only access information needed to perform their work and must protect your data.
- Legal Requirements
Information may be disclosed if required by law, such as to comply with legal processes, subpoenas, or government requests, or to protect the rights, safety, or property of clients and the public.
- Business Transfers
If ownership of Richard Therapist changes through a merger, acquisition, or sale of assets, your information may be part of that transfer. You will be informed if such changes occur and advised of any options you have.
Data Security
At Richard Therapist, your data security is a top priority. I use industry-standard measures to keep your personal information safe, including:
- Secure Socket Layer (SSL) encryption to protect data during transmission
- Regular security reviews to maintain website safety
- Access controls and authentication to limit who can view your information
- Trusted third-party tools with strong security practices to process payments and manage appointments
While every effort is made to safeguard your data, no system can guarantee 100% security. You can help protect your information by using strong passwords and keeping your login details private.
Updates to This Privacy Policy
This Privacy Policy may be updated occasionally to reflect changes in practices, legal requirements, or improvements to online therapy in Wilmington and related services. When updates are made, the “Last updated” date at the top of this page will be revised.You are encouraged to review this policy from time to time to stay informed about how your information is protected and used.